With sales people and companies vying for your attention and consideration, it is hard enough to make a selection while buying a product. So it is especially disappointing when you make a final decision, cough up your hard earned money and the after sales support is a huge let down. One feels cheated, misused and uncared for. It’s like the only concern for you is when you buy the product; whatever that happens after that is entirely your concern.
However, one company has transformed this lethargic after-sales standard, and that brand is Su-Kam. Talk to almost any Su-Kam customer and their first reaction would be happiness. Be it an inverter for their homes or a UPS system for their offices; the power back-up machines by themselves are very well built and give trouble free performance. But what will also be immediately clear is that the customers’ interactions with the after sales support will also be mentioned as being pleasing and courteous, which is a rarity.
There are several Su Kam patrons who will vouch for the fact that Su-Kam is a great company to deal with. They are sensitive to the consumer’s needs, well mannered, mild during interaction and prompt & efficient in service. And this aspect makes the Su-Kam experience truly special, since the experience goes far beyond just the product itself.
An overwhelming majority of Su-Kam patrons testify to the fact that Su-Kam makes great products and backs them up with superb service. Let’s meet one such sample set of Su-Kam customers from Haryana. From Karnal, there is Mr. Vijay Kumar & Mr. Vikesh Saini. From Ambala, there is Mr. Sanjay Kumar, Bhatia Brothers, Mr. Deepak and Shiv Shakti International. From Panipath, there is Sadhna Textiles and Sarla Handicrafts. And from Kaithal, there is Mr. Udey Singh and Mittal Center.
All these Su-Kam customers brought their power back-up products from Su-Kam because of its stellar reputation. But after having used them over a period of time, they have discovered that not only are the products great, they are serviced by the after-sales & Su-Kam’s technical support team with promptness, concern and care. They bank on Su-Kam, just as the rest of the nation does.
Mr. Vijay Kumar: KRISHNA ELECTRONICS 44,RAJ CROSS MARKET,G.T.ROAD
Mr. Deepak: 10/14 ANAND NAGAR NEAR BABA BALAKNATH MANDIR BABIYAR ROAD
Mr. Sanjay Kumar: HOUSING BOARD COLONY
Mr. Vikesh Saini: RAILWAY RD GHARUNDA
Mittal Center: MAIN BAZZAR RAJOND