Sumit Pathania from Jalandhar in Punjab says that he is very happy with the product & service of Su-Kam. This may seem like an average statement; but look a little more carefully, and Sumit is actually equally satisfied with the product, and with the customer service. It is uncommon to see this response towards most brands; where product as well as technical support are at par with one another. At Su-Kam however, it is the norm!
Thousands like Raman Deshwal and Gaurav Kumar from Ghaziabad have owned Su-Kam products and have been happy customers for many years. But crucially, the odd instance they have needed technical assistance, repair, or maintenance support, Su-Kam service has been at their doorstep in no time, and politely yet efficiently addressed the matter competently. As a result, even long-term Su-Kam users like Kulwant Sharma from Ludhiana & Subhendu Sekhar from Kolkata, swear by Su-Kam’s excellent service support. Be it a year of four years of usage, they say Su-Kam service is the backbone of the ownership experience, which is both pleasurable and faultless!
There are countless stories of Su-Kam customers who have had superb dealings with the company’s robust service infrastructure. Subrato Chakraborty from Kolkata who’d been using a Su-Kam battery & inverter needed his battery to be looked at. And no sooner had he contacted Su-Kam, was there a team at his place, expertly tending to the grievance. Similarly, Samsher Singh from Bhiwani in Haryana had his problem solved in a flash thanks to Su-Kam service support; not only giving further proof of Su-Kam’s efficiency; also illustrating that in every part of Su-Kam’s geographic operations, remote or developed; the service support, technical understanding, and professionalism is on an even footing
Rajendra Prasad Gupta & TP Mohanan, from Varanasi & Gurgaon respectively, are both convinced that they will continue to patronize Su-Kam, for all time to come. Their combined 5 plus years as Su-Kam customers have been supported fully by the company’s service network, and they are happy, satisfied Su-Kam users. Like them, L Sowjanya from Hyderabad has had superb dealings with Su-Kam service, and promises to only buy this brand! A confidence, a trust, and a pride that comes only when a company fully backs-up its customers.
Such is the reputation of Su-Kam’s service support now, that it has become a well known fact in the market-place. Vinay Kumar from New Delhi, a recent Su-Kam customer, attributes his decision of opting for Su-Kam to the “good views” that Su-Kam products & service enjoy in the market.
When it comes to constant customer support, Su-Kam’s products, as well as service, are there 24/7, one hundred percent!