When we buy a product, there are two crucial aspects that define our ownership experience. One, of course, is the product itself. But the second, and arguably most important post-purchase factor is the costumer support the brand offers. This support becomes especially pertinent for electronic products. By the sheer nature of these products, they are prone to developing some snags and also require timely & thorough maintenance. As such, a great product can then be completely let down by shoddy after sales service & support.
Su-Kam, whose power back-up products have acquired an enviable reputation, is one brand where the story does not end with the purchase of their machines. In fact, it begins there. The relationship that Su-Kam’s customers share with the brand is really special. It may be one that is initiated by the product that has been purchased, but it is sustained & nurtured because of the excellent technical support Su-Kam offers its customers for the upkeep of their machines.
Many Su-Kam customers have experienced this superb technical support first hand, and are amazed by the efficacy of the back-end operations; one they admit, is an often ignored aspect of a brand. Mr. Ravindra Kumar from Faridabad, Haryana had been using his Su-Kam inverter for many years. The one time his battery developed a problem, the supportive technical team from Su-Kam solved it immediately. Like Mr. Kumar, many loyal Su-Kam customers have enjoyed the support of the brand. Mr. Ashish Kumar Bera from West Bengal, Mr. Kaushik Dutta from Hyderabad, Mr. Gurmeet Singh from Jalandhar and Mr. Ratna Thapa from Bagmati: all these people came into the Su-Kam fold when their friends & relatives recommended Su-Kam to them. Since owning these machines, they have enjoyed great products and the great technical support Su-Kam offers!
Mr. K L Jain & Mr. Roshan Lal from Punjab cite Su-Kam’s customer service & technical support as strong reasons for the brand’s overwhelming popularity, goodwill and strong reputation. And judging by the numbers of satisfied customers like themselves, it is only fair to say that Su-Kam offers the best technical assistance in the business!
Mr. Ravindra Kumar ( B-1022, 1ST FLOOR GREEN FIELD COLONY 121003 Mobile no: 9911920684 email id: firstname.lastname@example.org)
Mr. Ashish Kumar Bera (5, ASHOK PARK GANGULYBAGAN JADAVPUR 700086 Mobile no: 9433092063 email id: email@example.com)
Mr. Kaushik Dutta (Flat# A 402, Tirtha 4 seasons apt, near Eeshwar theatre, Attapur 500048 Mobile no: 9989265033 email id: firstname.lastname@example.org )
Mr. Gurmeet Singh (NN-373, Gopal nagar JALANDHAR- 144008 Mobile no:9814344513, email id: email@example.com)
Mr. Ratna Thapa (60 VIP Marg, Kathmandu, Bagmati, Nepal Mobile no: 9841297507 email id: firstname.lastname@example.org)
Mr. K L Jain (M/S VALLABH TRADERS PAPARIA BAZAR JALANDHAR 144008 Mobile no: 9216398002, email id: email@example.com)
Mr. Roshan Lal ( NH-39,NEELA MAHAL JALANDHAR- 144008 Mobile no: 9814320771 email id: firstname.lastname@example.org )