Customer support, the bane of the Indian consumer’s existence. Despite using products and services from a slew of Indian and international brands, many people, though satisfied with the product/service, find that the service support falls woefully short of expectations. Say you get an expensive air-conditioner from a premium brand. The product would be made using the latest technology and built at a state of the art plant. But its performance will finally be compromised, no thanks to the substandard fitting by the company’s on-site staff and the shoddy product support that will be offered.
In order to make their service support match their excellent products, Su-Kam is one company that has gone out of its way to focus precisely on this aspect of their operations. In Su-Kam’s case, not only do you buy a great power back-up product, but an equally good after-sales support team, since the company has worked hard to spend time, money, effort and personal attention in training a technically sound support team.
And this isn’t something that a few isolated customers who got lucky feel. It is the general consensus among thousands and lacs of Su-Kam customers. Being technically sophisticated products, that range from inverters to UPS systems and batteries, handling their regular maintenance and the odd technical compliant has to be at the hands of technically proficient staff. And that is exactly what Su-Kam ensures. Through rigorous training and orientation, the company has prepared a team that knows its machines inside out.
This combination of great products and great support is what has made Su-Kam the number one power back-up products brand. And several people across the country pledge their allegiance to the brand. From Etah, there is Narulla Battery. From Agra there is Mr. Vishal Porwal, Mr. Abhishek Pandey and Mr. KK Sharma. From Mathura we have Mr. Jitendra Aggarwal and Shivam Traders. From Firozabad, there is Mr. Mahroof Khan. And from Mainpur there is Kohli Battery and Mr. Dinesh Chand.
Together, they make up a fraction of Su-Kam’s pan-India customer base. But what they represent is unanimous love, belief and faith in a brand that they feel is there to serve & protect them!
Mr. Vishal Porwal – 199 GALANA ROAD ASOPA HOSPITAL BYE PASS ROAD AGRA
Mr. Abhishek Pandey – WEST ARJUN NAGAR AGRA
Mr. KK Sharma – 48/325A KHELENA LOHA MANDI AGRA
Mr. Jitendra Aggarwal – INVOCOM ELE DIG GATE MATHURA
Shivam Traders – 38 PALIKA MARKET KRISHNA NAGAR MATHURA
Kohli Battery – PURANA BAZAR BABER MAINPURI
Mr. Dinesh Chand – CHAURARA BABER MAINPURI